Terms of service

Welcome to Onuvee. By accessing or using onuvee.com ("the Site"), placing an order, or otherwise engaging with our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our Site.

1. Eligibility

You must be at least 18 years old, or accessing the Site under the supervision of a parent or legal guardian, to make a purchase from Onuvee.

2. Products and Pricing

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to modify pricing, product descriptions, and availability at any time without prior notice.

  • Product images are for representation purposes. Actual packaging, bottle design, or minor visual details may vary slightly.

  • Fragrance is a subjective experience — scent perception can vary from person to person based on skin chemistry, and we cannot guarantee an identical experience for every individual.

3. Orders

  • By placing an order, you confirm that the information you provide (shipping address, contact details, etc.) is accurate and complete.

  • We reserve the right to refuse or cancel any order at our discretion — for example, in cases of suspected fraud, pricing errors, or stock unavailability. If this happens after payment, a full refund will be issued.

  • Orders are confirmed only after successful payment.

4. Payments

We currently accept prepaid and COD orders, through the payment methods available at checkout. All online transactions are processed through secure, third-party payment gateways - Onuvee does not store your card, UPI, or banking details.

5. Shipping

Please refer to our [Shipping Policy] for details on delivery timelines and coverage areas.

6. Returns and Refunds

Please refer to our [Return & Refund Policy] for details on our return process and eligibility.

7. Intellectual Property

All content on this Site — including but not limited to the Onuvee name, logo, product names, descriptions, photography, and website design — is the property of Onuvee and protected under applicable intellectual property laws. You may not reproduce, distribute, or use any of this content without our prior written consent.

8. Prohibited Use

You agree not to:

  • Use the Site for any unlawful purpose

  • Attempt to gain unauthorized access to our systems or data

  • Interfere with the proper functioning of the Site

  • Misuse, copy, or resell our products or content without authorization

9. Limitation of Liability

To the fullest extent permitted by law, Onuvee shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products, including but not limited to allergic reactions — please review ingredient information carefully and discontinue use if irritation occurs.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

For any questions regarding these Terms, contact:

ONUVEE, Bangalore, Karnataka, India
Email: info@onuvee.com